SINOTRUK forms in-depth cooperation with customers in various fields around the globe to achieve win-win results.
I. Service Commitment
Sinotruk is committed to providing customers with comprehensive after-sales services to ensure the efficient operation and safety of vehicles. Our team of service engineers offers professional after-sales service support and remote guidance, allowing you to drive with peace of mind.
II. Global Service Network
Sinotruk has over 450 overseas service and parts outlets worldwide, ensuring convenient and efficient after-sales service no matter where you are.
III. Driver Training
We offer a comprehensive driver training program, including operation training, safety training, and fuel-saving training, aimed at enhancing drivers’ operational skills, reducing fuel consumption, and extending the vehicle’s service life.
IV. Warranty Policy Overview
Warranty Period: Road trucks – 12 months or 60,000 kilometers, off-road trucks and engineering vehicles – 6 months or 30,000 kilometers.
Warranty Scope: During the warranty period, free repairs or replacements are provided for damages caused by material or manufacturing defects.
Mandatory Service: New vehicles enjoy one mandatory service within 2,000 to 4,000 kilometers and within six months.
V. Detailed Warranty Policy
For a detailed warranty policy, including warranty terms, scope, and process, please visit the following link: Politique de garantie
Sinotruk focuses on the customer, providing professional and considerate after-sales service to ensure your vehicles are always in the best condition. For any service needs or inquiries, please feel free to contact us through our official website or service hotline. We promise to provide you with the best service experience. For more service details, please click on the above warranty policy link.
